Orbea launches Rider Connect, a program to connect stores and riders

The bike industry is experiencing a difficult time: the massive demand from riders is met with uncertain delivery dates from bike brands. This situation has led Orbea to create Rider Connect, a solution that allows customers to view the current and future availability of Orbea bikes at the store of their choice, helping shops effectively manage their sales and helping riders find their perfect bike. Users can view bike models that are currently available at the shop of their choice, as well as incoming bikes and their respective delivery dates. Users can filter the results by both delivery date and distance to their home. Through Rider Connect, users can reserve a bike model and manage their purchase at the dealer they selected, or personalize the bike of their dreams at orbea.com and receive it at their nearest store – all at the click of a button.

Through Rider Connect, users can reserve a bike model and manage their purchase at the dealer they selected, or personalize the bike of their dreams at orbea.com and receive it at their nearest store – all at the click of a button.

Dealers who participate in Rider Connect attract new customers who have a strong desire to purchase a bike in their store. The program also allows the dealer to ship the product before the bike has physically arrived at their store.

How does Rider Connect work?

Simply find your perfect bike in 5 steps:

1. Go to this webpage
2. Register
3. Select a model
4. Select your nearest store
5. Request your bike model in the store of your choice or design the bike of your dreams and complete the purchase at orbea.com
6. Let’s roll!